Return & Refunds
1. Eligibility for Returns
- Returns are only accepted for defective or damaged products.
- Customers must inspect the product at the time of delivery and report any issues immediately to the delivery personnel.
- Products must be unused and in their original packaging to qualify for a return.
2. Return Process
- To request a return, contact our customer support within 24 hours of receiving the product.
- Provide clear photos or videos of the defect/damage for verification.
- Once approved, our team will guide you through the return procedure.
3. Refund Policy
- Refunds will only be processed if the return request is approved.
- Since we offer cash on delivery, refunds will be issued in cash at the time of product pickup or through an alternative method communicated by our team.
- Refunds are not applicable for change of mind or incorrect orders placed by the customer.
4. Contact Information
For any return or refund inquiries, please reach out to our customer support team at [email protected].